As a consumer, you have more power than you might think. Every few months (or yearly) I review my accounts: credit cards, phone service, internet, etc. What I’m looking for are discounts that I might no longer be getting, or in the case of credit cards, yearly fees. Every once in a while, companies will increase their package pricing and customers will be stuck paying more for the same service. Well, the customer loyalty department isn’t a thing of the past just yet, and I want to tell you how they can help you save money.
"If your current provider is smart, they’ll offer to discount your service to match either their competitor's price."
As a consumer (who’s got the power, as we’ve established), you have a choice in providers. For example, if your internet service has increased their pricing for the same service, call them, request the loyalty or retention department, and ask for any available discounts for loyal customers such as yourself. It helps to do research on the competitors to see if there’s a better deal.
If your current provider is smart, they’ll offer to discount your service to match either their competitor's price or give you another great deal (usually for new customers) to keep your business.
I’ve done this for the last three years and it has worked great. This year, however, my current provider began charging me twice the normal rate for the same service. After many calls to customer service, they didn’t budge. So I exercised my consumer power to switch providers. I got a great rate from a local competitor at only 30% of what I was paying before, and for faster service to boot.
When it comes to making your budget work, it’s important to get all of the discounts you can get. Seriously, paying less feel awesome. Use your consumer power.
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